Once your order is confirmed and shipped, you will receive an email with a tracking number. You can enter this number on our Track Order page to see the latest updates on your package.
Tracking details are usually sent within 24–48 hours after your order has been processed and shipped. If you haven’t received it, please check your spam folder or contact our support team.
Sometimes tracking numbers take a few hours to become active. If it still doesn’t work after 48 hours, reach out to our customer service team, and we will verify the status of your shipment.
Yes, international orders can be tracked using the same tracking number provided. Updates may take longer depending on customs clearance and local postal services.
Tracking information is updated by the shipping carrier in real time. You may see changes daily or whenever your package reaches a new location in the delivery process.
If your order is marked as delivered but you haven’t received it, check with neighbors or your local postal office. If you still cannot locate it, contact our support team immediately for assistance.
Unfortunately, once your order has been shipped and tracking has begun, the delivery address cannot be changed. Please ensure your address is correct before placing your order.
No, you don’t need an account. You can track your order using the tracking number provided in your shipping confirmation email directly on our Track Order page.
Delays can happen due to weather, customs, or carrier issues. If your order is delayed, our team will assist you by contacting the carrier and providing updates until your package arrives.
Tracking gives customers peace of mind by showing the journey of their package. It ensures transparency, helps estimate delivery times, and allows you to plan for receiving your order.
